The Tenancy Deposit Scheme requires that landlords in England & Wales to protect their tenan’t deposit in an approved scheme and provide the tenant with the prescribed information within 30 days. If a Landlord fails to do so, they face harsh fines and even possible property repossession for the worst offenders. In 2015 & 2016 The Tenancy Depost Scheme resolved over 28,100 disputes.
Even if the landlord relies on an agent to register and protect the deposit, the legal responsibility still lies with them.
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